Shipping

Updated 25 August 2024

Shipping Overview

Prices for BlueFly varios include free shipping to most countries using DHL eCommerce or Australia Post Standard (international) or Express Post (within Australia).

Free shipping destinations include Australia, New Zealand, USA, Canada, most of Western Europe and most of Asia. 

For orders of multiple varios the price is be discounted. 

The BlueFly varios are shipped from Canberra, Australia. 

International shipping methods

Shipping methods for small orders are:

  • DHL eCommerce. DHL eCommerce uses the DHL network to get the package to your country or to Germany, then it is injected into your postal system for clearance and delivery. It takes about two to eight weeks and is tracked end to end. In some cases Australia Post Standard shipping may be substituted for DHL eCommerce where it is more efficient. 
  • DHL Express. DHL Express shipping is the fastest service and for most of the world takes one to two weeks. It is tracked end to end and customs clearance is normally a smooth process. It is possible that when preparing your order for shipment we will discover that DHL Express will charge an additional Remote Area Delivery fee and I will contact you for options. 
  • Australia Post (see the Australia Post website for costs). Australia Post international shipping options are not offered in the store, but if you contact me we may be able investigate costs. 

For large orders you will be charged the small order shipping cost. I may contact you if we discover the actual cost is significantly greater than what you paid at checkout. 

Australian shipping

Shipping within Australia uses Express Post.

Other shipping information and conditions

  • Normally orders are shipped within a week of ordering. If it will take longer than a week to ship your order then expect an email describing the reason.
  • You will receive a completed order email notification when your order has been packed for shipping.
  • Please make sure your Shipping Address is 100% correct as it will be copied to the shipping label. 
  • You should also make sure your telephone number and email address are suitable for contact from the delivery contractor in your country.
  • Some countries will require a tax id number to be included on the shipping label (Brazil, Korea, and perhaps others). If you know it is needed please note it in the order comments. 
  • Some countries require conduct customs clearance and import taxes (such as VAT) or fees, or you might be required to pay a last mile delivery fee to your postal service (Brazil, and perhaps others).  These costs and processes are not included in the price of your order and are the responsibility of the purchaser
  • Note that the delivery times below do not include time taken for customs processing, nor delays due to emergency situations. 
  • You should get an email from the shipping service with your tracking number. If this has not arrived within a few days of the completed order email, please check your spam before contacting me.